The hospitality sector in Cornwall is more that just hotels and restaurants. At the very core of good hospitality is fantastic customer service.

Excellent customer service is an essential part of attracting and retaining customers. To provide a world-class service, it is vital for company's to meet and exceed customer expectations by presenting what Cornwall has to offer in a passionate and inspiring way. To build trust and customer loyalty, companies must adopt a positive attitude as well as knowledge and skills to enhance the customer experience. 

NFET has more than 18 years experience delivering innovative training solutions to companies within the hospitality sector.

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