We are a carefully chosen team of dedicated professionals with extensive knowledge and experience of the hospitality, tourism and leisure industries in Cornwall.
We know the importance of a focused and flexible approach to meet your commercial needs and timetables and we have a reputation for delivering innovative and creative business training solutions that make a real, measurable difference.
Effective training is targetted to learning need and it is for this reason that our soecialists deliver a bespoke service - designed for a specific client to meet specific needs.
We offer an impartial, confidential and customised service, working with the client to define a unique set of training needs. This may include measuring the skills of the people to be trained.
We then help our customers improve their business performance: developing staff potential, increasing turnover and improving customer satisfaction.
This input allows our customers to compete no only at a local level, but on the global stage... through teamwork and collaboration we build a long term future full of success and prosperity.
Let us do the same for you.
WorldHost customer service training has been used to train over one million people worldwide. WorldHost programmes trained thousands of volunteers for the London 2012 Olympics.
WorldHost training programmes provide a gold standard in training for any business that relies on day-to–day interaction with customers for success. All WorldHost trainers are regularly tested to ensure that they continue to deliver world class customer service training .
WorldHost training aims to transform customer service standards across the UK and build the nation’s reputation as one of the most welcoming tourists destinations in the world.
WorldHost training programmes are endorsed by Visit England.
NfET is the only World Host Recognised Centre of Excellence in the South West rewarded for its commitment to improving Customer Service in Tourism businesses in Cornwall.
Director
ruth@nfet.co.uk
Director
gill@nfet.co.uk
Training Manager
lisa@nfet.co.uk
Customer Liaison
claireevans@nfet.co.uk
NFET
79 Mount Wise
Newquay
Cornwall
TR7 2BP
01637 871067
